Influence of Motivation on Health Worker Performance at Ho Municipal Hospital, Ho in the Volta Region of Ghana

Abstract

The role of motivation in enhancing performance levels of workers can hardly be underestimated. This study assessed the impact of motivation on the performance of health workers at the Ho Municipal Hospital. Specifically, it sought to find our whether motivation had any effect on the performance of the clinical staff of the hospital. A descriptive survey research was adopted as the research design with one hundred and ninety- four out of two hundred and nine staff responding constituting 93% response rate. The data from the questionnaire administered were coded and analyzed using STATA version 14 software. Tables were used to depict results obtained from the respondents. The study examined both intrinsic and extrinsic motivators which, in the view of the respondents influenced their performance levels. For intrinsic, the study revealed that respondents were intrinsically motivated by knowledge and skills acquisition, continuous education, environment and personal satisfaction as well as working with or without supervision. Extrinsically, it was found that health workers were enthused about improved salary, incentive packages, recognitions and promotion as being motivators that enhanced their performance levels. The study thus accepted a positive relationship between motivation and performance. In order to sustain health workers’ motivation levels for enhanced performance and quality service delivery, it was recommended that a policy be put in place by health sector managers to ensure equity, fairness and transparency in administering issues of motivation. Finally, it was proposed that in looking at motivation, and for it to have a lasting effect on performance, both intrinsic and extrinsic motivation should be explored.